Responsible Gaming Practices for Safe and Balanced Play

Ever logged in, made a few deposits, and later thought, “Maybe that was too much?” (happens to the best of us). That’s where deposit limits help. You decide how much is okay to spend – daily, monthly – and we lock it in for you.
No complicated forms. Just send us a quick email [email protected] or ping us in Live Chat. Once we get your message, we’ll set that cap on your account. If you hit it, you’ll get an email letting you know you’ve reached your limit. Want to change it later? Drop us a note, we’ll tweak it. Support’s there 24/7, so you don’t have to wait.

Sometimes, a simple limit doesn’t cut it. Maybe you’re thinking – I need a proper break. No logging in, no games for a while. We get that. That’s why we have self-exclusion.
Here’s how it works: contact us, ask for the form, fill it in (doesn’t take long), send it back. We freeze your account for however long you choose – a week, a month, even a year. If you feel you need it permanently, we can do that too.
During that time, you can’t access your account at all. When the break’s over, we don’t just flick the switch back on. Our team reviews it carefully first (gives you a moment to think if you’re ready).

Limits and breaks help, but sometimes you need people who know exactly how to deal with gambling problems. Maybe you’ve noticed it’s causing stress, or someone close to you has. What then?
Here’s where you can turn:

• Gamblers Anonymous: Free meetings across Australia where people talk openly about gambling struggles. No judgment, just shared stories;
• Gambling Help Online: If you’d rather stay on your phone or computer, this service has self-help tools, online programs, even SMS and chat support. Free, confidential, and running 24/7;
• Gambling Therapy: For deeper help – practical advice, emotional support, self-tests, exercises, even tools to block gambling sites if you need that extra wall between you and temptation.

You don’t have to wait until things are bad. Sometimes a short talk or a quick test gives you the clarity you need.

We don’t just hand out advice and walk away. The rules here are strict:

• Nobody under 18 can open an account, period. Even if someone tries, payouts never happen without full ID checks – that’s a valid document plus a recent utility bill in your name.
• Behind the scenes, our support team watches for red flags. If something feels off – say, sudden large deposits or unusual playing hours – we reach out and offer help. Combine that with deposit limits, self-exclusion, and links to professional services, and you’ve got a safety net big enough to catch anyone before things go too far.
• Responsible gaming isn’t a line in our terms and conditions. It’s how we keep this whole thing what it should be – safe, fair, and still fun to play.